The Role of Social Media Entrepreneurship as a Mediation on the Influence of Job Crafting on Workforce Agility
DOI:
https://doi.org/10.35877/454RI.daengku2654Keywords:
Job Crafting, Workforce Agility, Enterprise Social Media, Revolusi Industri 4.0, COVID-19Abstract
This study aims to analyze the effect of job crafting on workforce agility with enterprise social media as a mediating variable among company employees in Bekasi. With increasing job demands and rapid changes in the business environment due to the industrial revolution 4.0 and the COVID-19 pandemic, good workforce agility is needed so that employees can adapt to these changes. Job crafting allows employees to customize their jobs according to their abilities and needs, while enterprise social media is expected to facilitate communication and collaboration to increase agility. This research uses a survey method by distributing questionnaires to 65 respondents of company employees in Bekasi. Data were analyzed with Structural Equation Modeling. The results showed that job crafting has a significant positive effect on workforce agility and enterprise social media, but enterprise social media has no significant effect on workforce agility and is unable to mediate the relationship between job crafting and workforce agility.
References
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Pitafi, A. H., Rasheed, M. I., Kanwal, S., & Ren, M. (2020). Employee agility and enterprise social media: The Role of IT proficiency and work expertise. Technology in Society, 63, 101333.
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Qin, R., & Nembhard, D. A. (2010). Workforce agility for stochastically diffused conditions—A real options perspective. International Journal of Production Economics, 125(2), 324–334.
Sherehiy, B., & Karwowski, W. (2014). The relationship between work organization and workforce agility in small manufacturing enterprises. International Journal of Industrial Ergonomics, 44(3), 466–473. https://doi.org/https://doi.org/10.1016/j.ergon.2014.01.002
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Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179–201.
Wrzesniewski, A., LoBuglio, N., Dutton, J. E., & Berg, J. M. (2013). Job crafting and cultivating positive meaning and identity in work. In Advances in positive organizational psychology. Emerald Group Publishing Limited.
Asari, M., Sohrabi, R., & Reshadi, M. (2014). A theoretical model of workforce agility based on the theory of planned behavior. The 3th International Conference on Behavioral Science, February 28th. Kish–IRAN.
Bakker, A. B., & Demerouti, E. (2007). The job demands?resources model: State of the art. Journal of Managerial Psychology.
Breu, K., Hemingway, C. J., Strathern, M., & Bridger, D. (2002). Workforce agility: the new employee strategy for the knowledge economy. Journal of Information Technology, 17(1), 21–31.
Chen, X., & Wei, S. (2019). Enterprise social media use and overload: a curvilinear relationship. Journal of Information Technology, 34(1), 22–38.
Evangelist-Roach, M. (2020). Workforce Agility Strategies for Improving the Success Rate of Change Initiatives. Walden University.
Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2018). Social customer relationship management capabilities and customer relationship performance: Moderating role of social media (Face-book) Usage among Indonesian Firms. Opcion, 34(86), 1257–1273.
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer-Mediated Communication, 19(1), 1–19.
Muduli, A. (2016). Exploring the facilitators and mediators of workforce agility: an empirical study. Management Research Review.
Muduli, A., & Pandya, G. (2018). Psychological Empowerment and Workforce Agility. Psychological Studies, 63(3), 276–285. https://doi.org/10.1007/s12646-018-0456-8
Paul, M., Jena, L. K., & Sahoo, K. (2020). Workplace spirituality and workforce agility: a psychological exploration among teaching professionals. Journal of Religion and Health, 59(1), 135–153.
Pitafi, A. H., Liu, H., & Cai, Z. (2018). Investigating the relationship between workplace conflict and employee agility: The role of enterprise social media. Telematics and Informatics, 35(8), 2157–2172.
Pitafi, A. H., Rasheed, M. I., Kanwal, S., & Ren, M. (2020). Employee agility and enterprise social media: The Role of IT proficiency and work expertise. Technology in Society, 63, 101333.
Qi, C., & Chau, P. Y. K. (2016). An empirical study of the effect of enterprise social media usage on organizational learning.
Qin, R., & Nembhard, D. A. (2010). Workforce agility for stochastically diffused conditions—A real options perspective. International Journal of Production Economics, 125(2), 324–334.
Sherehiy, B., & Karwowski, W. (2014). The relationship between work organization and workforce agility in small manufacturing enterprises. International Journal of Industrial Ergonomics, 44(3), 466–473. https://doi.org/https://doi.org/10.1016/j.ergon.2014.01.002
Suri, D. A. (2021). Pengaruh innovative work behavior dan job crafting terhadap workforce agility pada karyawan perusahaan di Jabodetabek dengan penggunaan enterprise social media sebagai moderator. Fakultas Psikologi UIN Syarif Hidayatullah Jakarta.
Sya, I. S., & Mangundjaya, W. (2020). The Moderating Effect of Perceived Organizational Support in Relationship between Affective Commitment and Workforce Agility in Workplace. ICAS-PGS 2019: Proceedings of the 3rd International Conference on Administrative Science, Policy, and Governance Studies, ICAS-PGS 2019, October 30-31, Universitas Indonesia, Depok. Indonesia, 140.
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179–201.
Wrzesniewski, A., LoBuglio, N., Dutton, J. E., & Berg, J. M. (2013). Job crafting and cultivating positive meaning and identity in work. In Advances in positive organizational psychology. Emerald Group Publishing Limited.
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Published
2024-06-09
How to Cite
Parashakti, R. D., & Ekhsan, M. (2024). The Role of Social Media Entrepreneurship as a Mediation on the Influence of Job Crafting on Workforce Agility. Daengku: Journal of Humanities and Social Sciences Innovation, 4(4), 600–607. https://doi.org/10.35877/454RI.daengku2654
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