Vol. 2 No. 1 (2022)

Articles

• Remembrance and Learning Skills and Their Relationship to Academic Achievement among University Students

  Mohammad Omar AL-Momani - al-balqa applied university

  Elham Mahmoud Rababa - Ph.D in Psychological and Educational Counseling, SOS Children's Villages – Jordan

  1-8

  DOI : https://doi.org/10.35877/454RI.daengku633

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• Service Quality and Customer Satisfaction: Evidence From State Commercial Banks in Ampara District

  A.L. Abdul Rahuman - Department of Accountancy, Hardy ATI, SLIATE, Sri Lanka

  A.R. Mohamed Akram - Department of English, Hardy ATI, SLIATE, Sri Lanka

  M.Siraji - Department of Accountancy, ATI Sammanthurai, SLIATE, Sri Lanka

  9-18

  DOI : https://doi.org/10.35877/454RI.daengku675

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• Comparative Study of Quality Assurance Practices in Unity Schools and Private Secondary Schools in Kwara And Oyo States, Nigeria

  Olatunde Atanda - Department of Business, Atlantic Hall, Lagos, Nigeria

  Sunday Adeseko Olaifa - Department of Educational Management and Counselling, Al-Hikmah University, Ilorin, Nigeria

  19-27

  DOI : https://doi.org/10.35877/454RI.daengku680

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• Board Diversity and Firm Performance: Panel Data Evidence from 12 Selected Commercial Banks in Nigeria

  Sixtus Cyprian Onyekwere - Department of Economics and Finance, University of Portsmouth, Portsmouth, UK

  Nafisah I. Babangida - Assurance Services, Ernst & Young (EY), Lagos, Nigeria

  28-53

  DOI : https://doi.org/10.35877/454RI.daengku587

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• Examining the Influence of Physical Facilities, Customer Complaint Handling and E-service on Customer Switching Intention

  Onyeagwara Chukwuemeka O. - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

  Chukwudi I. Njelita - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

  54-67

  DOI : https://doi.org/10.35877/454RI.daengku730

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• Drivers of Customer Switching Behaviour in the Nigerian Road Transport Industry

  Onyeagwara Chukwuemeka O. - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

  Chukwudi I. Njelita - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

  Agu Godswill Agu - Abia State University

  68-84

  DOI : https://doi.org/10.35877/454RI.daengku729

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