Vol. 2 No. 1 (2022)

Publish-as-You-Go

This issue has been available online for the regular issue of Vol 2 No. 1 (2022). All accepted articles in this issue were authored/co-authored from 5 countries (Indonesia, Nigeria, Jordan, United Kingdom, Sri Lanka).

DOI: https://doi.org/10.35877/454RI.daengkuv2i1

Published: 2022-02-28

Articles

Remembrance and Learning Skills and Their Relationship to Academic Achievement among University Students

Mohammad Omar AL-Momani - al-balqa applied university

Elham Mahmoud Rababa - Ph.D in Psychological and Educational Counseling, SOS Children's Villages – Jordan

1-8
DOI : https://doi.org/10.35877/454RI.daengku633
- PDF
Service Quality and Customer Satisfaction: Evidence From State Commercial Banks in Ampara District

A.L. Abdul Rahuman - Department of Accountancy, Hardy ATI, SLIATE, Sri Lanka

A.R. Mohamed Akram - Department of English, Hardy ATI, SLIATE, Sri Lanka

M.Siraji - Department of Accountancy, ATI Sammanthurai, SLIATE, Sri Lanka

9-18
DOI : https://doi.org/10.35877/454RI.daengku675
- PDF
Comparative Study of Quality Assurance Practices in Unity Schools and Private Secondary Schools in Kwara And Oyo States, Nigeria

Olatunde Atanda - Department of Business, Atlantic Hall, Lagos, Nigeria

Sunday Adeseko Olaifa - Department of Educational Management and Counselling, Al-Hikmah University, Ilorin, Nigeria

19-27
DOI : https://doi.org/10.35877/454RI.daengku680
- PDF
Board Diversity and Firm Performance: Panel Data Evidence from 12 Selected Commercial Banks in Nigeria

Sixtus Cyprian Onyekwere - Department of Economics and Finance, University of Portsmouth, Portsmouth, UK

Nafisah I. Babangida - Assurance Services, Ernst & Young (EY), Lagos, Nigeria

28-53
DOI : https://doi.org/10.35877/454RI.daengku587
- PDF
Examining the Influence of Physical Facilities, Customer Complaint Handling and E-service on Customer Switching Intention

Onyeagwara Chukwuemeka O. - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

Chukwudi I. Njelita - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

54-67
DOI : https://doi.org/10.35877/454RI.daengku730
- PDF
Drivers of Customer Switching Behaviour in the Nigerian Road Transport Industry

Onyeagwara Chukwuemeka O. - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

Chukwudi I. Njelita - Department of Marketing, Nnamdi Azikiwe University, Awka, Nigeria

Agu Godswill Agu - Abia State University

68-84
DOI : https://doi.org/10.35877/454RI.daengku729
- PDF